Our goal is your delight. Simply stated, we want you to be happy with your purchase, and we want to count you among our thousands of satisfied customers! If you receive a defective item, we will replace it free of charge. If you're not delighted, you can return your purchase for full credit toward any other item, or exchange, or a refund of the purchase price less shipping & restocking. See Ordering & Shipping Info for more details. We'll even give you 100 days to make sure you're 100% happy!